“中国城乡困难家庭社会政策支持系统建设”项目
社会救助工作人员的调查问卷
问卷编码: ____________________
通信地址：邮编_______________
________省(市) __________市________县（市、区）_________ 街道(乡镇)_________ （门牌号码），
电话号码(包括区号)：_____________________________
致问卷填写者：
尊敬的社会救助工作人员：
您好！
为全面了解我国城乡社会救助制度的实施现状、反映工作人员对政府救助工作的看法和意见，分析评估政府救助政策，我们于2009年6月，在全国范围内进行一次关于城乡社会救助工作目前状况的问卷调查。
请您依据自己的实际情况，客观、真实地描述您目前的工作。您的情况和意见将为我们完善工作机制，建立更有效的城乡贫困家庭社会政策支持系统提供依据。调查中涉及的您的个人资料，我们将严格保密，您不必有任何顾虑。
希望您能协助我们完成这次访问，谢谢您的合作！
民政部政策研究中心
2009年9月
【填写说明】
1、请您在答案的题号上画“√”；
2、需要填写数字或其他的题目，请您在规定的地方如实填写。
3、未注明可多选的，都为单选题
A部分 基本资料
1、应答者单位的层级
区（县）级················································1
街道（乡镇）级············································2
社区（村）级··············································3
2、应答者职位:
街道（乡镇）以上单位负责人··································1
街道（乡镇）以上单位一般办事人员····························2
街道（乡镇）以上单位临时招聘人员......................... 3社区居委会（村委会）负责人........ ........................ 4
3、个人特征
3.1性别：
男························································1
女························································2
3.2年龄（周岁）
4、政治面貌：（前4项选1项，并可同时选第5项）
中共党员·················································1
共青团员·· ···············································2
民主党派人士··············································3
群众······················································4
人大代表、政协委员·········································5
5、文化程度：
研究生及以上··············································1
本科······················································2
大专······················································3
中专或高中················································4
初中······················································5
小学······················································6
小学以下··················································7
6、在从事低保工作之前您从事的职业是？
应届毕业生···············································1
部队······················································2
事业单位··················································3
公务员系统················································4
做生意····················································5
工人······················································6
其它······················································7
7、户籍所在地：
工作地就是户籍所在地（本地）································1
工作地不是户籍所在地（外地）······························2
8、您的家庭人均月收入为（根据最近半年情况）：
元/人/月
B部分 工作条件
9、您对“社会工作者”这一职业如何看待的？
前途较好·················································1
前途不明朗，慢慢会好起来的·································2
前途不明朗，很难好起来·····································3
10、您的工作单位是否有以下设备？（可多选）
电话······················································1
传真······················································2
电脑······················································3
复印机····················································4
下乡车辆··················································5
11、您觉得您单位目前的办公条件能够满足工作需要吗？
不能够满足，急需要改进·····································1
还能够凑合着用············································2
基本能够满足工作的需要····································3
能够比较好的满足工作的需要·······························4
12、您家里目前是否遇到以下几种困难（限选三项）：
家庭经济拮据··············································1
家庭收入不稳定············································2
家庭成员中有重病人或残疾人································3
家庭里有成员找不到工作···································4
家庭住房条件很差··········································5
与朋友、邻里关系不协调···································6
家庭供孩子上学很困难······································7
13、您从事有关社会工作的时间：
1年以下···················································1
1-5年·····················································2
6-10年····················································3
10年以上··················································4
14、您当初是为何从事“社会工作者”这一工作的？
朋友介绍的················································1
政府安排的················································2
找不到其它工作，只能从事“社工”·····························3
自己喜欢主动加入的········································4
15、您觉得您目前的工作强度如何？
太大，难以应付·············································1
偏大······················································2
一般，比较适中············································3
较小······················································4
16、您觉得本单位中从事社会工作的人员数量足够吗？
太多了，存在“闲人”了·······································1
正好适合··················································2
人员较少，使得工作较为繁忙·······························3
人太少了，不能够满足工作的需要·····························4
17、您认为自己现有能力能否胜任当前的工作？
完全能够胜任··············································1
基本能胜任················································2
有些差距··················································3
18、您所在单位提供的培训能否满足工作需要？
是，有很多培训·············································1
否，培训的效果很差·········································2
否，几乎没有培训···········································3
19、您参加“社工”方面的专业学习的频率为？
半个月左右一次············································1
一个月左右一次············································2
两个月左右一次············································3
半年左右一次··············································4
一年左右一次··············································5
一年以上一次·············································6
20、您认为做好社会工作的最大困难是什么？
社会认可度太低············································1
报酬太低··················································2
工作难度太大··············································3
工作经费不足··············································4
其它······················································5
21、您对您所在单位的管理体制如何看待？
管理体制较为完善··········································1
管理体制尚待完善，存在多头领导的情况·······················2
职能交叉比较严重··········································3
22、您认为，推进社工职业化、专业化，以下哪些部门的作用最大？第一（ ），第二（ ），第三（ ）
党委、政府·················································1
组织、人事·················································2
民政······················································3
财政······················································4
工、青、妇··················································5
司法······················································6
教育······················································7
23、您所在地区的第三部门发展如何？
发展较好，能够与政府很好的配合着帮助弱势群体···············1
正在壮大，已经开始慢慢的为政府“分担”一些事情了·············2
还有待发展，力量还较为弱小·································3
24、您所在地区的“义工”（志愿者）队伍发展的如何？
发展的很好，有很多人加入到“义工”的队伍·····················1
有待发展，目前“义工”队伍中人较少···························2
“义工”队伍中主要是退休的老人·····························3
“义工”队伍中各种人都有，不以老年人为主····················4
25、您认为目前普通群众对“社工”的认知度如何？
大部分的人是知道“社工”具体是从事什么工作的···············1
小部分的人是知道“社工”是从事什么工作的····················2
几乎没有人知道“社工”是从事什么工作的······················3
26、您认为目前“社工”的社会地位如何？
地位较高··················································1
一般······················································2
地位较低··················································3
27、您对目前的工作待遇评价如何？
比较满意，是劳有所得·······································1
差不多，干多少活拿多少钱···································2
无所谓，反正都只是工作·····································3
觉得低了点，要是再提高点待遇会更满意·······················4
28、您所在的单位存在着同岗不同酬的现象吗？
存在·····················································1
不存在····················································2
29、您认为目前关于“社工”的工作待遇的“激励机制”如何？
激励机制比较完善，能够激励工作人员努力工作·················1
激励机制有一定的作用，但还有很多地方需要加强···············2
激励机制较差，不能够激励工作人员努力工作···················3
30、您认为目前社会工作人员这一队伍中主要存在着哪些问题？（可多选）
社会工作者的工作压力偏大、收入偏低.........................1
社会工作者的职业发展前途不明朗........... ................2
相关的立法滞后.............. .............................3
职能交叉严重............. ................................4
激励机制不完善................. ..........................5
社工素质偏低，专业化程度不高...............................6
同岗不同编制不同筹问题................ ............. ......7
管理体制混乱................ .................. ...........8
C部分 工作评价
31、您所工作的地区是否实现了很有成效的分类施保？
实现了.................................... ...............1
还没有实现.............................. ........... .....2
说不清·····································.············3
32、您所工作的地区，通过以下哪些方式进行政府救助工作的宣传介绍？（选最主要的三项）
在基层有固定公开栏、宣传板................................1
在社区（村里）召开宣讲会，进行普及宣传.......................2
定期走访家庭，入户宣传....................................3
通过社区（村里）广播台......................................4
通过地方报纸广播电台或是电视等新闻媒体....................5
33、您认为目前低保实施的效果怎么样？
效果很好，帮助了广大贫困对象（打80分以上）..................1
仅对一部分人有效果（打70分左右）. ..........................2
杯水车薪，没有解决实际问题 （打60分）......... ........ .....3
说不清 .............................................. ... 4
34、您觉得为什么有些家庭要靠低保来维持生活？（选最主要的三项）
缺少教育和缺少技能........ ........... .............. .....1
家庭成员有病、有残......................... ..............2
突然遭遇了自然灾害............. ........... ........... ...3
突然遭遇了意外的事故............ .......... ........... ... 4
懒惰思想、不思自立..................... ........... .. .... 5
35、您认为目前的低保标准合理吗？
差不多......................................1 （跳至第37题）
过低........................... ..........................2
说不清......................................3 （跳至第37题）
36、如果您认为目前的低保标准过低，那么主要原因有哪些？ (选最主要的三项)
没有考虑到随经济增长和物价变化而及时调整..................1
没有考虑到不同类型家庭的不同需要..........................2
主观性太强,没有基于严格的科学调查.........................3
财政投入不足..............................................4
当地经济不发达............................................5
如果强调了低保标准提高，对强调劳动激励可能产生损伤.........6
37、您认为制定低保标准最应该以什么作为依据？（选最主要的三项）
维持居民最低生活所需要的各类物品的总费用...... ...... .. ..1
不仅生活必需品还应包括必要服务所需要的总费用..............2
市场综合物价指数尤其是生活必需品的价格指数................3
居民的平均收入和消费水平..................................4
经济发展状况和财政收入状况................................5
38、您觉得当前有关政府部门对家庭收入的大部分核查结果是否准确？
准确，确保穷人申请到救助·············· ··················1
较准确，把富裕但想骗取救助的人排除在外····· ·········· ····2
一般，核查取证难........................ .... .............3
较不准确，把需要帮助的穷人排除在外·························4
很不准确，让富裕却想骗取救助的人钻了空子······· ···········5
39、您认为您所居住的社区（村）有无隐瞒家里真实经济状况的低保申请人员：
很多···································· ···1
有一些··························· ··········2
很少······················· ············ ··3
没有.........................................4（跳至第41题）
40、您认为如果有的低保申请对象想隐瞒家里的经济状况, 哪方面的情况最容易隐瞒?
银行存款··················································1
股票及其收益············ ·································2
工薪收入·········· ····· ·································3
经营收入················ ···· ····························4子女赡养费·········· ·····································5
41、您所在的地区对低保已保对象的资格审查是：
每月一次········································· ········1
每季度一次······ ·········································2
每半年一次··················· ··················· ········3
每一年一次········································· ······4
不定期·············· ····· ··· ······················· ···5
42、您认为对已保对象的低保审核多长时间进行一次比较合适？
每月一次········································· ········1
每季度一次······ ·········································2
每半年一次··················· ··················· ········3
每一年一次········································· ······4
不定期·············· ····· ··· ······················· ···5
43、您认为应该多久对低保家庭进行一次入户家访？
一个月....................................................1
三个月....................................................2
半年......................................................3
一年以上..................................................4
44、您对当地每户低保申请者家庭经济状况的了解程度是：
很了解....................................................1
基本了解..................................................2
少许了解..................................................3
45、您认为以下哪两个因素，是决定能否准确掌握低保户家庭经济状况的重要因素？（选最主要的二项）
申请者的诚信水平.......................... ...............1
入户调查的细致工作................... . ..................2
基层评议的民主公平........................................3
各种收入（存款）证明的真实完备............ .................4
邻里或知情者的监督与举报....... ..........................5
46、您如何看待"低保公示"目前的成效?
有利于群众监督，防止骗保现象...............................1
目前只是在走形式... ......................................2
对低保户负面心理影响大................. .. ...............3
47、根据您的了解，享受低保者在家庭经济好转后是否能主动退保？
多数人能..................................................1
少数人能..................................................2
几乎没有..................................................3
48、根据您的了解，由于经济条件好转而被要求退出低保的家庭，他们大多数的态度是：
积极配合........................... ...... ................1
比较配合........................... ...... ................2
有抵触情绪不配合................ ....................... .3
非常抵触.... .................... ........................4
49、当地对于有劳动能力的低保户，是否有帮助其就业的措施？
有....................... ................1
没有...................... ...............2 （跳至第52题）
不清楚.................... ...............3 （跳至第52题）
50、当地对于有劳动能力的低保户，帮助其就业的措施中哪一个最有效？
直接提供就业岗位.... .. ........ ..... .... ................1
提供就业岗位信息................... ....... ...............2
提供小额低息贷款... ...... ...... ..................... 3
免费提供技能培训...... ..... ..... ........................4
51、根据您的了解，有劳动能力的低保户对于这些措施大部分人的态度是：
积极响应..................................................1
无所谓...................................... .............2
勉强接受..................................................3
很反感....... ............................................4
52、迄今您在社会救助工作中，与下面哪些部门和组织协作最多、成效最大？（选最主要三项）
社会保障部门........................ ... . ................1
教育部门................................ ................. 2
卫生部门................................. ............. ...3
财政部门................................. ............. ...4
住房（建设）部门........................... ............. ...5
司法部门..................................................6
工会妇联、青年团、残联................. ....................7
社会公益组织（如慈善总会、红十字会等）....... ..............8
金融部门（银行、保险公司等）........................ .......9
新闻媒体..................................... ........... 10
53、目前，您认为最需要与下面哪些部门和组织进一步加强协作？（选最主要的三项）
社会保障部门........................ ... . ................1
教育部门................................ ................. 2
卫生部门................................. ............. ...3
财政部门................................. ............. ...4
住房（建设）部门................................. ....... ...5
司法部门..................................................6
工会、妇联、青年团、残联................ ....................7
社会公益组织（如慈善总会、红十字会等）....... ..............8
金融部门（银行、保险公司等）........................ .......9
新闻媒体..................................... ........... 10
54、您认为目前城乡低保制度中还存在哪些问题? （选最主要的三项）
低保认定工作存在搞关系、优亲厚友的现象............ ........1
低保家庭一经确定，长年持续很难退保........................2
低保工作中管理队伍薄弱和工作条件薄弱........ .. ......... 3
没有赋予低保工作机构核查低保家庭收入的权力..... .... .....4
对低保户的配套优惠过多,造成养懒人现象.....................5
对低保户的整体救助不足,造成救助不力现象...................6
没有根据不同地区确定不同的救助标准........................7
没有根据不同家庭类型制定分类分档的救助标准...............8
如有具体实例，请简述：
55、目前，您认为社会救助实际工作中最大的困难是什么？（选最主要的三项）
经费不足....................... ........................ ..1
人手不够编制没有........................... .............. 2
工作人员专业水平不高..................................... 3
工作机构地位低、协调难度高........ ................... .....4
工作对象不理解............................................5
家庭收入核查没有手段条件、没有法规政策支撑............ ....6
如有具体实例，请简述：
调查到此结束，谢谢您的支持！
问卷填写结束时间：[ __ ]月 [ __ ]日 [ __ ]时 [ __ ]分
(24 小时制)
问卷填写人（签名）：
do a good job learning education. Organize cadres to seriously study the learning theory of socialism Chinese characteristics, study the party's glorious history and fine traditions of the study of eighteen, eighteen of the Third Plenary Session of the Central Committee and general secretary Xi Jinping speak speech series, learning the central and provincial, city, County to carry out education activities "opinions < > >, scheme and related meeting spirit. To carry out the ideals and beliefs, party spirit and discipline and moral education, to carry out the view of Marx's view of masses and the party's mass line thematic study discussion, carry out the fundamental realities and the situation of reform and development of education, to guide the party members and cadres complement the spirit of calcium" , built the ideological soul of the building, the party's mass line in all Party members, cadres are deep rooted, the practice of the party's fundamental purpose to become party members, cadres of the general consciousness. Adhere to the combination of study, practice, and more focus on practical thought and work practice learning, positive transformation of the subjective world, really to solve the world outlook, outlook on life and values of the "total switch" in order to solve the problem, who, who rely on, who is my problem. The county authorities at the county level, county departments and township streets, Party members and cadres should be organized from learning, thematic discussion, conscientiously carry out one more special counseling, focus on more than one time On more than one special Xuanxuan a warning education, and a theoretical essay "Five" activities. The set of learning time is not less than 11 weeks. The other party organizations can be used to send home to learn, distance education, learning distribution data, organization of Party members and cadres to study. The party members in rural areas especially the flow of Party members, to make full use of the Spring Festival to return home opportunity, grasp learning education slack season.3, to solicit opinions. About the improvement of "four winds", and "face to face" and "back to back" with "," individual listening "and" collective body talk "combination" into the masses "and" listen "to organize the masses to comment on" combination, deep into the line, the masses, in-depth agricultural farmers carry out the door, more people, and find out what people hope? Come to communicate stream views, listen to their suggestions on what? Come to visit the poor and the suffering grasp the masses lack what, what is the content of the "three home" to go visit a large research activities, listen to their opinions. Italy kejiyishang cadres should be deep into the "double". Basic unit and service object to carry out the investigation research Listen to the advice, take, especially to listen to the people's congress deputies, CPPCC members and cadres of opinion, attention to letters and visits and other delivery door views. Prevent mutual comments "travel document", "letter letter often", "like a swarm of bees" grassroots, heavy repeated comments. To seek to Italy opinions and suggestions, according to the team and individual people to be arranged to sort out the juice and juice flavor feedback to the team and individual.(two) revealing problems, carry out criticism.1, around the four winds to find the problem. People insist on honest and pragmatic requirements, ideal control theory, constitution and discipline, and the popular voice of the people, the ancestors of advanced surrounded by mirrors, take the higher point, you mention, to find their own, collective discussion, mutual help, mass rating methods, Wen de ZaZa lost. Asked to check Yong, lazy, ask frequently check, asked the performance check, ask low check corruption, revealing put the vital interests of the masses of the "four winds". All levels of government and business sector units to control the provisions of the central eight "and opposition party and government austerity Waste Regulations > wave, provincial double ten" regulations, "article twelve" provisions of the municipal Party committee and county Party committee of To improve the work style of wind close ties with the masses of the implementation measures, the township, village to control rural village cadres at the grassroots level "provisions of self-discipline to perform their duties of accountability (Trial) > check. On this basis, to solicit opinions and suggestions to the comprehensive and individual team, the thought of the actual work, held a special meeting called by the collective consultation," etc., sorted out the township town of all units of the "local disease", "single unit", the team and individual performance out of "outstanding disease", "individual" disease ". We should always focus on the four winds can not deviate from the partial, not to work for the problem instead of style no problem, the problem with the team Instead of personal problems, can not be replaced with general questions specific issues.2, to check the control section. Authorities at the county level, township streets, agatanoatae units and leadership, guide team, team members should be written carefully written examination in the material, is mainly responsible for the leadership of Comrade presided over the drafting of control material checking, and in a certain range with advice; team members to personally written written personal control inspection materials according to the material control inspection. Specific performance itemized "four winds", typical examples of three expenditures, post consumption, human consumption, public service vehicles, housing and housing office, family practitioners children and so on to make said that from the ideals and beliefs, sense of purpose, The party spirit, political discipline and other aspects of analysis of the root causes, to clear the direction and corrective measures. The township, check material to the review team members of each party organization single unit responsible comrades; a party organization responsible comrades should go through the next level of leadership is mainly to check the material control and leadership the material control inspection; supervision group to guide the leadership review and supervision unit team members; four groups of leading cadres of the party should review the contact Township, the unit leadership team and the leadership of the main guide control check check material; county education practice leading group office to review the township by various units of the party and government leadership Team and leading leaders, as well as subordinate departments of the leadership of the leading group and the main leader of the control inspection materials.3, carry out criticism before asking questions. Authorities at the county level, agatanoatae units and towns, streets leadership to convene a special democratic life. Before the meeting, the party responsible comrades of the party organizations and members of the team, the steering group and team members, the class members of the team and the lower Party organizations responsible for the same records, team members generally through in-depth talk heart to heart, unity of thought, promote consensus. At the meeting, the party responsible comrades of the party organizations should take the lead in open criticism and self-criticism, members of the sub group is not only to develop profound self criticized, should also carry out sincere mutual criticism should not only group, Jieduan ugly, really try hard face the problem, but also. Please keep the public interest in mind, is practical, has said, there are two, two, what is the question what do, say what you mention what opinion, really red face, sweating out, so that the soul is touched by the idea of education, to achieve unity - Criticism -- Unity ". After the meeting, to to be informed of democratic life will be in a certain range. Layered batches organized open topics of democratic life, the county Party committee, people, government, CPPCC team called first held, leading cadres contact unit, window units, other units has ordered the county four team members. A member of leading cadres to participate in the contact Township and county Straight unit leadership topics of democratic life. People of the County Commission for Discipline Inspection, the Ministry of organs and organizations to send people to participate in the thematic democratic life. The steering group to all Cheng Cheng in the team feature of democratic life, and comments and other grassroots units. The party organization should hold a special organizational life will carry out the party. The members of the organization control inspection and the Democratic Party appraisal work, aiming at the existing problems put forward rectification measures and measures. Both leading cadres are organizers and participants, to participate as an ordinary Party organization life.4, the masses to participate in the evaluation problem. The township, all units should organize the party members and cadres, subordinate units responsible person, invite two representatives of a committee, "the service object and representatives of the masses, of revealing problems, carry out criticism in form for review, review reports, and timely disclosure of evaluation results.(three) the implementation of the rectification, establish a system1, to know that change. From the beginning of open activities, is a specific thing from the start, start from around things from the body, most people are not satisfied with the meaning of what has changed, that is to know that change, legislation enact change, to the central and provincial, municipal, county Party Committee clearly pointed out that the masses strong, now highlighted the problem of the unit, the current can be rectified, when one can not solve the rectification to create conditions change, the need for comprehensive management of joint rectification. Law enforcement and supervision departments, window units and service industries should take the lead position that is known to change, let people see the real effect.2, focus on promoting the rectification. County authorities, agatanoatae units and township town streets leadership to seriously set rectification plan, rectification plan to do the rectification task, the rectification rectification measures, change the time limit, the responsibility for rectification, the rectification requirements for the "five clear". The leadership team members to develop personal corrective measures. The village. Community and non-public economic organizations, social organizations and other grass-roots organizations can list a list of questions, clear rectification measures. Corrective action report of the steering group audit to ensure the implementation of the rectification work. After the implementation of "number one responsibility, ensure on real responsibility, account pin number, implemented one by one. Adhere to the door rectification, As promised to make rectification to the masses, timely publication of the rectification reform, evaluation and supervision and accept the masses. To make their rectification problems and requires a higher level to help solve problems in linking together, more vaginal discharge, on the following promotion, moving really tough action to tackle tough, with sustained effort, to ensure the rectification tasks are implemented.3, pay close attention to special treatment. Hundred-percent to implement the central and provincial, city, county to determine the special rectification task of governance, "four winds" chug problems, illness, punch, and bright sword. Focus on remediation inspection and assessment of the flooding problem of sea and mountain of the sea, the door hard, ugly face, something difficult business and service problems, low efficiency, the problem of unfair breach of privilege, law enforcement, violation of financial discipline discipline and three expenditure too greatly, much of the office space, exceed the standard standard equipped with bus and Gongjusiyong problems, the administrative examination and approval system reform is not in place, party and government organs and institutions overstaffing and super series positions with problems, Hui District policy implement shrink aliasing problem, the masses of money owed in arrears, and the masses deduction of property occupy the interests of the masses, food drug safety and transportation, engineering construction, production and other aspects of safety was suffering from the investigation is not in place, the rural environment ring dirty, chaotic, poor comprehensive governance is not complete and other issues, with a focus on the breakthrough in better overall style. Focus on project funds management approval, special rectification of law enforcement supervision departments, formulate specific treatment plan, clear management responsibilities, schedule time and standard requirements, the gas strength lay special rectification battle. Each township, units with a performance function Responsibility and style construction of the actual, to determine the focus of special rectification, in particular, to the remediation of the interests of the masses as a priority, the formation of long-term rectification work mechanism.4, strict Su is the wind Su Ji. We must resolutely investigate and corruption occurs in masses around the unwholesome tendencies of the problem, effective regulation of privilege of disease, indifferent disease, indolent disease, pleasure disease, disease waste, rectification of the problem is not big, small problems rectification, rectification side again, and to be serious criticism and education, when necessary, by adopting the organizational measures and disciplinary measures. To effectively solve the construction of leadership and stem of cadre education management problems, and the soft, lazy, scattered into the leadership of rectification; general style wind of cadre